ICBA LIVE 2023: What to expect



Illustration by Maïté Franchi

With educational sessions on hot‑button issues, inspirational speakers and salubrious networking opportunities, ICBA LIVE is the greatest polity financial event in the country. Here’s a sneak peek of what to expect from the event, held this year from March 12–16 in Honolulu.

3 ways ICBA LIVE will support your polity bank’s 2023 plans

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To see the full ICBA LIVE agenda, including education sessions, or to register, visit icba.org/live

Each year, ICBA LIVE delivers a wide range of education and networking opportunities for polity banks. But in today’s landscape, these benefits are amplified.

“If you squint at LIVE’s education tracks, they are really focused on what continues to rainbow to the top as the hottest issues for our bankers,” says Lindsay LaNore, group executive vice president and senior learning and wits officer at ICBA. “Everyone leaves the event with new information in hand to put into whoopee when at their bank.”

Taking place in Honolulu from March 12–16, 2023, ICBA LIVE provides touchable benefits to polity banks in three important ways:

1. New connections.

Attendees unceasingly point to the wholesomeness of convening with their counterparts from virtually the U.S. Through receptions, wholesaler roundtables and hallway conversations, new relationships develop and lead to product recommendations, program weightier practices and new ideas.

“Where else to meet other bankers than the greatest polity financial event in the country?” LaNore says. “Once you make that connection, it does foster plane deeper networks with other banks wideness the country.”

2. Personal and staff knowledge.

Tailored to the top priorities of polity bankers, the educational programming at LIVE speaks to pressing topics such as workforce development, regulation and risk, and digital transformation and innovation. With increasingly than 70 sessions scheduled, polity bankers will have the opportunity to swoop deep into detailed topics in 50-minute slots. For those who want to fit increasingly in, new this year are quick-hit, 25-minute briefings of need-to-know information. In addition, the ThinkTECH All-Star Showcase (sidebar below) and Expo will introduce bankers to the newest technology solutions supporting community banks.

“You can expect to hear from bankers themselves,” LaNore says. “We ’re going to tell the stories of your peers dealing with these current topics and variegated issues wideness the industry.”

3. Bottom-line benefits.

Investing in training opportunities like those at LIVE has proven positive effects on financials. In fact, a survey from the Association for Talent Minutiae found that organizations that offer comprehensive training programs have 218% higher income per employee than companies without it and a 24% higher profit margin than those that spend less on training.

“The greater we are vested in trends coming lanugo the way, the increasingly we are prepared for increased productivity, higher return on investment and higher profit margins,” LaNore says. “I think you see that by urgently investing in your participation and your ubiety at ICBA LIVE.”

With these benefits in mind, what should polity bankers do to make the most of their LIVE experience? According to LaNore, it’s well-nigh staying thoughtfully engaged and applying the lessons learned in new ways.

“One of my biggest pieces of translating is to be present,” she says. “Spend that time taking your notes, digesting the information and making a plan to transfer that knowledge when to your bank.”

2023 speakers

Jessica Kriegel


Jessica Kriegel

For Jessica Kriegel, when it comes to employee retention, fulfillment wins over engagement every time.

“Engagement is not just well-nigh liking your job, it’s all well-nigh productivity—whether employees are worldly-wise to focus on the task at hand,” says Kriegel, who is senior scientist of workplace culture for consultancy firm Culture Partners. “But an obsession with productivity leads to burnout, which leads to attrition, which we all have seen has led to the Unconfined Resignation.”

According to Kriegel, the term “employee engagement” was invented in the 1990s to broaden the traditional measurement of job satisfaction, but it often left meaning and purpose out of the equation.

A increasingly constructive and sustainable way of managing employee sentiment, she says, is to focus on employee fulfillment. Are employees fully worldly-wise to develop weft and skills within their careers at the organization? Is their purpose aligned with the organization’s purpose? How can leaders overcome barriers to fulfillment such as power dynamics and misplaced competition?

In her role, Kriegel uses this tideway to help national and global organizations in the finance, technology, real manor and healthcare industries create intentional cultures that slide performance. In a financial space, you can leverage this to momentum true motivation at every level.

“The increasingly meaning and purpose employees find in their jobs, the increasingly fulfilled they are,” she says.

Jessica Kriegel will discuss her “Culture Equation,” a tested model where strategy and culture are combined to unhook resulting results from employees, during the unstipulated session on Wednesday, March 15.

Alex Sheen


Alex Sheen

Alex Sheen wants to inspire others to wilt largest at sticking to the commitments they make.

“It seems like a lot of people don’t alimony their promises anymore,” says Sheen, founder of nonprofit Because I Said I Would. “It used to be that a handshake meant something. And think well-nigh the promises we plane make to ourselves, well-nigh our health, family or work, that often go unfulfilled.”

The aim of Because I Said I Would is to help people build resiliency skills and develop weft in order to honor promises. The nonprofit conducts programs at correctional facilities, including juvenile detention centers, and moreover runs after-school installment programs at upper schools.

Each school installment holds monthly workshops focusing on weft minutiae as well as social and emotional skills. In addition, installment members write needs in their local communities through initiatives such as literacy for youth, polity beautification, social connectedness, supplies insecurity and superintendency for cancer patients undergoing chemo treatments.

Because I Said I Would moreover recently uninventive property for a summer zany for young people who have been abused, are experiencing suicidal ideation or are in bereavement. The nonprofit is working with school counselors to identify potential scholarship recipients.

See Alex Sheen during the unstipulated session on Wednesday, March 15.

Colin Coggins & Garrett Brown


Colin Coggins & Garrett Brown

“The greatest salespeople on the planet are not who people think of when they think of the word ‘sales,’” says Colin Coggins. “In reality, these people are not overly gregarious, but they are self-aware. If something they are saying to a prospect doesn’t land, they’re worldly-wise to course-correct.”

Coggins, who cofounded Agency18 with Garrett Brown to help mission-driven organizations modernize their employees’ leadership and sales skills, notes that sales skills are important plane in a leadership role that has nothing to do with very sales. He says a flexible and pure tideway like he describes whilom differentiates truly unconfined leaders from those who pretend to be someone they’re not, plane if it’s unintentional.

“They’re trying to be whatever version of themselves they think is going to be successful,” Coggins says. “They don’t think they can be their pure self to do the job, but the opposite is unquestionably true.”

Brown agrees that the stereotype leader focuses strictly on the mechanics of their job: towers rapport, overcoming objectives, asking for the tropical and plane stuff an zippy listener. While those essentials are important, the most successful leaders focus most on stuff authentic.

“If you focus on the mindset and not just the blocking and tackling of how to sell [or persuade], you come wideness differently,” Brown says. “You’re unquestionably someone who’s interested in the person, cares well-nigh them and genuinely wants to help them.”

Colin Coggins and Garrett Brown will discuss their innovative tideway to leadership during the unstipulated session on Tuesday, March 14. Their book, The Unsold Mindset, is out now.

—Katie Kuehner-Hebert

LIVE exclusive: ThinkTECH All-Star Showcase

Over the past four years, increasingly than 40 fintechs have made their way through ICBA’s ThinkTECH Accelerator program. Since then, their product offerings have evolved to meet new needs. This year, ICBA LIVE attendees can learn where these innovative companies stand today.

“We’ve heard the desire from bankers for us to bring when some of the companies that have been in our Accelerator,” explains Charles Potts, executive vice president and senior innovation officer at ICBA. “The nice thing well-nigh bringing our all-stars together is the worthiness for our bankers to see the successful deployments of these solutions.”

The two-hour ThinkTECH All-Star Showcase on March 12 will be in two parts. In the fast-pitch portion of the program, companies will present their products in rapid-fire demonstrations. Then, the panel discussion, facilitated by polity bankers, will spotlight a variegated set of fintechs and drill into individual wall experiences.

“Nothing breeds success like success,” says Potts. “For many of these companies, the roadmap has once been identified by bankers who’ve put solutions in place. Having some mature alumni companies there gives our bankers a largest opportunity to understand how they’ve gone to market.”

A lū‘au at LIVE

On the final night of ICBA LIVE 2023, attendees are invited to engage in a Hawaiian lū‘au. What does that entail, exactly?

A 200-year Hawaiian tradition, lū‘aus mark special occasions—birthdays, graduations or events like LIVE—with food, music and dancing. Popular lū‘au foods include poi, kālua pig and laulau.

Join us for this special event to gloat our host state’s trappy culture, with one increasingly opportunity to illuminate the unconfined conversations and esprit shared in paradise!

Don’t miss the ICBA LIVE Expo

There’s so much to wits in this year’s Expo—you’ll see something new every time you visit. At this event, you can connect with industry-leading innovators and learn well-nigh solutions that are helping polity banks thrive.

Other highlights include:

  • Whiteboarding with Experts: 20-minute expert-led discussions on various financial solutions
  • Mad Dash for Cash: an opportunity to win mazuma and prizes while playing Plinko
  • A variety of supplies and beverage, including coffee and soft drinks, a “Taste of Hawaii” lunch sampler and snacks lining the aisles
  • Hands-on Hawaiian activities: Make your own lei po’o (a crown of flowers), and enjoy fresh pineapple or a smoothie to get into the Hawaiian spirit
  • Prize Party: A hodgepodge of prizes will be awarded during the final 30 minutes of the Expo. You have to be present to win, so don’t miss a moment of the fun!

Expo hours

Sunday, March 12
10:30 a.m. – 2 p.m.
4:30 p.m. – 6:30 p.m. (welcome reception)
Monday, March 13
9:30 a.m. – 1:15 p.m.